Britam General Insurance’s Strong Financial Performance Drives ‘A’ Rating Upgrade

Britam General Insurance Company (Kenya) Limited has received a ratings upgrade from GCR Ratings, with its national scale financial strength rating rising to A (KE) from BBB+ (KE) and the Outlook revised to Stable from Positive.

GCR, Africa’s leading rating agency, cited Britam General Insurance’s strong role within Britam Holdings Plc, consistent business performance, sound financial management, and growing contribution to the Group’s success as key factors behind the rating action.

According to GCR, Britam General Insurance remains an essential part of the Group, contributing 36.6 per cent of total insurance revenue in 2025 while continuing to strengthen its earnings, capital position, and operational efficiency.

Commenting on the rating upgrade, Britam General Insurance CEO and Principal Officer James Mbithi stated that the recognition affirms the company’s commitment to delivering long-term value creation.

“This upgrade is a strong endorsement of our financial resilience, disciplined execution, and customer-centric approach to insurance.

It reflects the confidence that independent rating agencies have in our business fundamentals and our ability to honour commitments to policyholders while delivering sustainable growth,” said Mbithi.

The new rating follows a year of strong financial performance for Britam General Insurance, which reported improved profitability, with profit after tax rising to KES 1.4 billion in 2025, supported by lower claims experience, enhanced operational efficiency, and stronger investment income.

Over the past year, Britam General Insurance has strengthened its business by improving operational efficiency, enhancing customer experience, and expanding digital capabilities, enabling customers to access insurance services more conveniently and efficiently.

The rating also reflects the strength of the wider Britam Group, which continues to grow its presence across the region while maintaining a disciplined approach to risk management and financial stewardship.

As the insurance industry continues to evolve, Britam remains focused on innovation, customer-centric solutions, and strengthening its position as a trusted partner in helping customers navigate life’s uncertainties.