Co-op Bank launches paper-less end-to-end digital account opening as its named ‘2020 Bank of the Year in Kenya’ by the Financial Times of London

The Co-operative Bank of Kenya is delighted to have been named this year’s Bank of The Year in Kenya, in The Ft Banker 2020 Awards run by the Financial Times of London.

The Award Citation says:

“As Co-op Bank implements its digitization strategy plans, it is enjoying gains from increased efficiency and enhanced digital offerings to its customers. Products such as E-credit and MCo-opCash are continually upgraded.”

(L-R) A customer inserts his electronic signature, assisted by the bank team including Sally Waigwa of Co-op House Branch (seated), Director Retail Banking William Ndumia, Director Operations Lydia Rono and Director ICT and Innovation Charles Washika.

Meanwhile, the bank’s digital transformation journey hit a new milestone today, when the bank launched paperless, end-to-end digital opening of accounts by customers.

With this digital account-opening, customers will no longer have to fill account-opening forms. Only the National ID will be required, with the other Know Your Customer (KYC) documents automatically generated by the bank system, which will also confirm and validate the KRA PIN, take clear photos, and enable electronic signatures.

From today, when a customer opens an account, the system will instantly send a text message to the customer, providing details of the account, instantly enabling the customer to transact such as making a cash deposit to the new account via mobile phone.

The Paperless opening of accounts has come in at the right time, when there is need to reduce contact as a result of Covid-19.

It will also do away with bulk of paper work that the customer had to fill, reducing error rates that come with manual interventions.

The Bank of the Year Award by the Financial Times also recognizes the bank’s firm support to customers in coping with the headwinds brought about by the pandemic, with the citation adding:

“While the bank increased its assets by 10.5% and net profits by 12.4% in 2019, unsurprisingly Covid-19 is expected to take its toll on profitability this year. Despite the difficulties during the pandemic, the bank has strongly supported its customers and employees.”

“We continue to actively engage our customers to support them through this period, by re-aligning the servicing of facilities, funding and transactional needs as the situation unfolds. As at the close of the third quarter this year, a total of Kshs. 46 Billion in loans have been restructured to support customers impacted by the pandemic,” said the Co-op Bank Group CEO Dr Gideon Muriuki when releasing this year’s third quarter results, adding, “we have a work-from-home model and has increased the pace of digitization of internal processes and customer touch points.”

The FT Award Citation is available here: https://www.thebanker.com/Awards/Bank-of-The-Year-Awards/Bank-of-the-Year-Awards-2020-Africa

As we usher in fun December in style, what’s your funniest X-mas family story?

Oh, it’s December already.

Suddenly, those memes start to make sense.

“You go out in slippers and shorts to get mandazi for breakfast, and return home at midnight, sloshed and incoherent”.

Yes, this is the month it happens.

For ethical reasons, I couldn’t share the link to this story here – so here’s a copy paste version.

If you look at our family’s photos for Christmas 2016, you’ll notice that in each group photo, there’s always 3 or 4 people yawning.

Uncanny, huh?

Well, my extended family’s tradition is that each of my dad’s sibling hosts the Christmas feast on a rotational basis.

In 2016, we were marking Christmas in Uncle Mutua’s home in Nyali, Mombasa.

He’s the eldest son in my dad’s family. A day or two before X-mas, he’d booked each of his sibling’s family in assorted hotels around Nyali, all within 15 minutes’ drive to his home.

My dad is the second born, and so had been tasked to marshal everyone to keep time on X-mas Day, and have everyone arrive at Uncle Mutua’s home on time.

My Dad had a watch that showed different times for different time zones across the world, a feature he’d enjoy showing off to everyone at dinner.

On that X-mas Day, we still know not what time zone his watch had been set.

He shakes us awake, then calls every other uncle and commands a tentative arrival at the host’s house in quarter of an hour. No questions asked.

When we drive out of the hotel, there’s barely anyone in the street. Not even stray dogs.

Surprisingly, everyone turns up at Uncle Mutua’s drive way – in 15 minutes. Luckily, Mombasa ain’t freezing in December.

We knock at the door at 5:15 AM.

My aunt opens the door, and groggily grunts: “Oh. The family is here.”

Her tone, well, didn’t sound much Christmassy.

Kind of like, “Oh. It’s cancer”.

On every picture that day there are like four people yawning.

******

All good December stories start with alcohol and fun parties, but in 2020 – that may have to change a bit. The budget has been pretty tight, with little cash flow.

This is the beginning of December, and Christmas is still a few weeks off.

For a memorable time, one doesn’t need to wait for X-mas to have fun, but can slowly start saving for it. One can forgo regular, everyday expenses and save up the amount for the festive weekend.

You can walk to work, and save up the fare. Leave the car at home, and save the fuel money. You can skip weekend nights out, or eating out and save that up.

Digital banking makes this easy.

Introducing the Co-op Bank e-Commerce platform.

Co-op Bank e-Commerce platform allows the use of mobile phones or personal computers to access Co-op Bank accounts through USSD numbers, M-Coop Cash Apps, M-Pesa Pay bill numbers, or the use of Co-op Visa Cards including making payments by swiping at payment points with PDQ/POS machines.

It’s easy to track expenses, credits or debits in real time. It’s fast, safe and convenient. Within moments, one receives account notification messages on mobile phones.

To save up in bits, conveniently use Co-op Bank’s M-Pesa Pay bill number 400200 that allows direct deposits to Co-op bank account.

On the M-Pesa menu, input the Paybill number 400200, then add bank account number on the ‘add account’ section.

To learn more, click here to check online for the Co-op Bank e-Commerce platform, or visit the nearest Co-op Bank branch.

Interesting: https://www.ghafla.co.ke/sponsored/why-on-earth-does-everyone-miss-those-miserable-days-in-high-school/

The six must-have personal traits that make a successful entrepreneur

To be an entrepreneur means being comfortable with taking educated risks, in business.

The secret to success is buried in a formula that combines drive, forward momentum and persistence.

Here’s a few personal traits:

Passion

This is what drives you. You need a true sense of passion, and belief that the product on offer, or the service you have is what clients want. Passion is infectious – and will rub off on the staff and clients. A business launched without passion will lack the ooze and charisma – clients will not return.

Perseverance

A new venture may need up to a year before visible growth can be seen. Until then, an entrepreneur needs energy and enthusiasm to ride out the bumps. There will be constant errors – but a passionate owner will learn, and rise.

There will be daunting overhead bills, staff problems, cash flow issues. One just needs perseverance.

Empathy

This uncanny skill makes or breaks a new business.

The ability to understand your prospective client’s minds and visualize self from that angle. That’s how you realize their problems, and understand them. In that way, you can provide a solution – and this is what sells to your clients.

A practical solution to their problems.

Leadership Skills

A start up needs equally motivated staff to run. You need to be a leader – and not just loaded motivational pep-talks, but practical touches.

An entrepreneur has to learn the Art of Delegation.

This is to be cognizant that one cannot possess all the skills and knowledge needed to pursue the vision & mission of a company.

Like, one can have good social skills, but miserable in accounts.

Stamina

New ventures demand a complete lifestyle change.

Perhaps, one that requires working crazy, long hours. It may mean giving up some aspects of your life, and of those in your circles – vacations, weekends, private cars, etc.

Do you have the wherewithal to grind through long hours at work and lean budgets?

Before the big break, you need stamina to survive a period of intense sacrifice. It pays for one to have a supportive family that shares the vision.

Business skills

Basic understanding of how a business is structured and works is helpful. This is the foundation on which a business sits. Under this, it helps to be a creative problem solver.

To counter this, one has to hire skilled staff, or take the pains to learn the relevant skills, especially on delicate aspects of the business. Say, accounts, or marketing.

Another advisable trick is to align self with established business or financial entities to act as mentors. An entrepreneur learns from the mistakes of others.

In the finance section, for instance, a new start up needs articulate system off keeping books, calculate cash flow and monitor the inventory.

Introducing the Co-op Bank e-Commerce platform,

This robust e-Commerce platform offers a new business a variety of cashless ways to accept payments, or make purchases.

This includes use of mobile phones to access Co-op Bank accounts through USSD numbers, M-Coop Cash Apps, M-Pesa Pay bill numbers, or the use of Co-op Visa Cards, by swiping at payment points with PDQ/POS machines.

It’s easy to track expenses, credits or debits in real time. It’s fast, safe and convenient. Within moments, one receives account notification messages on mobile phones.

To learn more on cashless payments through the Co-op Bank e-Commerce platform, visit the nearest Co-op Bank branch.

Alternatively, check online by clicking here.

RELATED: https://www.ghafla.co.ke/sponsored/what-are-the-benefits-of-exploiting-payment-options-offered-by-the-co-op-bank-e-commerce-platform/

Co-op Bank’s 2020 third-quarter Report: Kshs. 13.8 billion profit before tax

For the third quarter of 2020, the Co-operative Bank Group has reported a Ksh13.8 billion profit before tax.

This means a staggering Ksh1.7 billion difference compared to Ksh15.5 billion recorded in the third quarter of 2019.

In a press release from the bank, the 11% drop was attributed to increased Covid-19 related loan loss provisions.

Profit after tax was ksh9.8 billion compared to Ksh10.9 billion in the previous year which represented a 10% drop.

“The group has taken a 90% increase in loan loss provision from Ksh2.1 billion in 2019 to Ksh4 billion in appreciation of the challenges that businesses and households are grappling with from the disruption occasioned by the ongoing pandemic.

“We continue to serve our customers to support them through this period by re-aligning the servicing of facilities, funding and transactional needs as the situation unfolds. As at the close of the third quarter, a total of Ksh46 billion in loans have been restructured to support customers impacted by the pandemic,” the company explained.

The bank’s total assets grew by Ksh70 billion to Ksh510 billion compared to Ksh440.8 billion in the same period in 2019.

Net loans and advances books grew by Ksh15.4 billion from Ksh268.9 billion to 284.2 billion.

Investment in government securities grew by Ksh47.7 billion to Ksh142.3 billion in comparison to ksh94.6 billion in the previous year.

Customer deposits grew by 16% from Ksh322.5 billion to Ksh375.5 billion.

Borrowed funds from development partners decreased by Ksh3.6 billion to Ksh26.2 billion from Ksh29.7 billion in 2019.

Shareholders’ funds grew to Ksh82 billion from Ksh73.9 billion in 2019, enabling the bank to continue pitching for big-ticket deals.

Co-operative Bank’s latest acquisition, Kingdom Bank (previously Jamii Bora), is expected to break even in 2021, banking on its over 444,000 customers in 17 branches.

The Co-operative Bank Group has put in place a proactive mitigation strategy anchored on a strong enterprise risk management framework to enable uninterrupted access to banking services.

“We shall, riding on the unique synergies in the over 15 million-member co-operative movement that is the largest in Africa, continue to pursue a strategic initiative that focuses on resilience and growth in the new normal as the nation focuses on flattening the curve and as vibrancy returns to the economy,” Co-op Bank Group MD Gideon Muriuki concluded.

Building your own home from scratch versus purchasing a finished home from a developer: What’s the wiser choice?

It depends…

The first question is, will you be purchasing directly from a builder or buying the land yourself and building from scratch?

If you’re buying the land and building from scratch, the question becomes how cheaply you can purchase the land and how cost-efficiently you can build the house.

Are you planning to hire a builder? Or are you planning to manage the project yourself and hire your own sub-contractors? If you hire a custom builder, you’ll likely pay more than what it would cost if you managed the project yourself.

If you can manage the project yourself, hiring builders and casuals directly, it’d save you a lot in terms of costs you’d otherwise be paying subcontractors.

In all sense, it’s much cheaper to act as your own builder.

Buying an existing house means you’ve accepted all the choices somebody made for that house, whether you like them all or not.

In building, you have room to adjust initial plans on the go: Like, let’s add a room here while we are at it. Oh, why not have a hot tub? Granite looks better than marble….

Of course, with so much freedom comes the burden of choice.

You need to make thousands of decisions.

If you have lots of prior home-building experience, those decisions will come easy. If not, you’ll struggle with them for endless sleepless nights.

Thankfully, you’ll have plenty of time as you’ll be working your way through those decisions over many months, between 12-30 months would be a typical range to build a home.

Then, once you’ve made your decisions, you’ll start seeing the results.

You hope you’re right on ALL of them. Every mistake or poor decision costs you time, money, and energy. You will find yourself spending countless hours at the job site to try to minimize mistakes and correct poor decisions as quickly as possible.

At the end, you hope to get the home you started with. If you got lucky and got most of your decisions correct, you might finish on time and you’ll be able to save a good 10-20% compared to a finished home.

One of the tricks to make a success out of a building project is have a steadfast financial partner. A financial partner has to have a platform that makes easy cash-flow management and record keeping.

It’s a plus, if the financial partner allows multiple avenues to access and manage savings, make payments – and the versatility for round the clock banking.

 

Co-op Bank has greatly revamped their e-Commerce platform to assist businesses meet the increased demand from customers in going cashless.

Going cashless has a lot of benefits.

A client has a variety of payment options available. In making purchases for materials, paying staff and keeping records, the Co-op Bank e-Commerce platform allows flexibility, safety and convenience.

There’s several options:

  • Online card payments
  • PDQ/POS
  • Lipa Na M-Pesa Till Number
  • M-Pesa Paybill 400200
  • M-Coop Cash

Visit the nearest Co-op Bank branch to learn more on e-Commerce, or check online by clicking here.

How a surprise treat at The Snake Park at Nairobi Museum helped conquer a lifelong phobia of snakes

The society has slowly transitioned into materialistic, price-tag zombies.

How much is the watch and belt she bought you on your birthday?

The fixation with the price tag is suppressing love, creativity and ingenuity in people. When in need to treat a loved one, ignore your bank balance – just get creative.

What do they like? Or, don’t?

I suffer from extreme OPHIDIOPHOBIA.

Fret not, Sons and Daughters of Adam. That, means the fear of snakes.

I had the misfortune of a day-long treat of close proximity to fearsome snakes, at the Snake Park. This is based at The Nairobi Museum.

What I thought would be a horrid day, opened up my eyes to how naïve, misinformed, prejudiced and generally dumb I was towards these creatures.

We grow up listening to endless myths and tales about snakes. For some reason, snakes take the lead role in stories wading in sorcery, black magic, demons and whatnot. This conditioning from an early age to hate snakes has led to a lot of pointless killing of the creature.

Snakes are usually harmless, except for the odd case.

No? Off-head, tell me of anyone you know who’s been bitten by a snake. No one? Thought so.

These statistics are so low – not because there aren’t snakes where we live. They are low, as snakes deliberately avoid human beings. A bite happens at the extreme end of a probable snake’s biting meter.

For instance, cobras usually slam their bodies up against people instead of biting. It’s a warning, and it works. Vipers, like the Puff Adder, mostly give dry bites. A dry bite is a bite where no venom is injected into the victim.

This is because venom is very hard to make, and takes long. No snake wants to pointlessly waste it on a hysterical human. As a snake, imagine needing venom to immobilize your dinner and not having it – all for biting a human.

Constrictors, like the python are demonized for how they kill their prey. Most people wrongly think their prey suffocates to death. They actually cut off the prey’s blood flow – which knocks out the prey.

That means, the prey doesn’t feel anything.

At the snake park at Nairobi Museum, there’s a large variety of snakes, with detailed descriptions of each. There’s so much to learn about snakes and other misconceived reptiles, like crocodiles. This day was an eye opener.

One other good thing is there’s hardly any queues at the entrance. This is due to a cashless payment system adopted at all KWS park entries, in line with a service charter that limits client processing time to a minimum 5 minutes.

Cashless payments at KWS park entry points, including the snake park – is open to M-Pesa payments, or Visa and Master-card branded bank cards.

In our case, we are Co-op Bank clients.

Entry fees were easily paid via Co-op Bank ATM (Visa) card. This is possible through the bank’s effortless e-Commerce platform that allows instant cash payments by swiping cards at payment points with PDQ/POS machines.

It’s fast, safe and convenient. Within moments of using our Co-op Visa cards, we received account notification messages on mobile phones. It’s easy to track expenses, credits or debits in real time.

Get out of your comfort zone.

To learn more about the convenience of cashless payments through the Co-op Bank e-Commerce platform, visit the nearest Co-op Bank branch.

Alternatively, check online by clicking here.

How an unlikely defendant in a ruffled blazer outsmarts a cocky prosecutor at Milimani Law Courts and escapes jail

This is not my story. But, am mighty glad it ain’t.

If you haven’t been to Milimani Law Courts, it’s a place that draws out the serious, sober bit.

We are in court for a hearing on a burglary case. It’s a default hearing, so, we are at the back of the court room. We get to sit through oddball corruption and murder cases, some of which I’ve seen make angry Twitter threads.

We hear cases that make our case seem like chicken feed.

I was particularly in awe of the presiding judge. It’s almost bipolar how she’d shift from dismissing cases to handing out death and life in prison sentences.

Just before our case is called, a Police Inspector – in uniform – comes in. Shortly, a tall guy in a fitting Italian suit follows. He’s a junior prosecutor at the court. They had a Driving Under Influence (DUI) hearing scheduled.

The accused driver is an old guy, in a ruffled coat and a slouching gait. He wobbles to the defendants table, silently. The prosecutor leads the Inspector through a practiced litany of why he’d seen it fit to pull over the driver, on Kiambu Road.

The Inspector intimates that the driver was a known prior offender. He says he’d seen him miss the yellow line a few times on the run just past the DCI Headquarters. The driver then, in the cop’s opinion, failed, or at least did not pass the sobriety test.

All this while, the accused just stands there with an expression of someone who’d rather be tending goats.

When I ask, I’m told this hearing is to establish if probable cause existed to proceed.

A busy section of Kiambu Road in Nairobi (file image)

The Italian-suited prosecutor looks over at the defendant and in the most dramatic, haughty and contemptuous tone, asks:

“Do YOU have any questions?”

The lady judge affords the man a few moments, and in the last possible second before she drops the gavel, the old man speaks up.

“Yes, Your Honor, I have a few questions.”

It gets interesting.

The slouching old man, suddenly draws himself up, clears his throat, and in a voice that could silence opinionated television political analysts, says:

“Deputy, did I hear you state that you pulled the defendant over because you recognized him as a prior offender, and because he crossed over the yellow line once or twice?”

The prosecutor and the judge suddenly take notice, and a trace of concern steals across the prosecutor’s face. The defendant assumes the third person narration, and is visibly confident enough in front of a Judge.

The Deputy thinks for a second, and replies:

“Well, yes, defendant. That’s you, Mwaniki. Two years ago, you had a similar DUI conviction, and you are a regular in several pubs on Thika Road.”

Mwaniki, nods.

“So, the Defendant’s history of a DUI conviction was a contributing factor in your determination as to whether to pull him over or not?”

The Inspector nods, and, in a less convincing voice replies:

“Yes, or course it was.”

The defendant continues:

“Since you stopped me in the middle of the day, and as your report says,” here Mwaniki holds up a copy of his charges, “nowhere near any of my regular pubs on Thika Road, Inspector, would you say your knowledge of the defendant’s prior conviction was a significant contributor in your decision to pull the defendant over?”

The inspector, now not as cocky, sputters out:

“I just said it was.”

Mwaniki looks at the attentive judge up on her desk.

“So, had you not known who the driver was, there was little chance that you would have pulled the vehicle over based upon the driver’s behavior. Is that a correct characterization?”

The Inspector pauses for a second, and says: “Yes”.

Mwaniki turns to the Judge, and says:

“Your Honor, I move to dismiss these charges as the State has failed to field a prima facie case. Their witness cannot provide articulable probable cause.”

Unexpectedly, for a judge who just dished out a decade-long sentence barely half an hour back – and before the junior prosecutor could tell what’s happening – the judge nods, and says:

“Mwaniki, I get your impression. The Inspector wouldn’t have pulled you over had he not known you were the driver. There’s no probable cause. The DUI case dismissed. However, if in retrospect you weren’t under influence and weaved over the yellow line, that’s an offence. The court fines you ONE HUNDRED shillings. If you can pay, you are free to leave.”

Mwaniki resumes his old man persona and limps out of the courtroom. No orderly even escorts him to the cash offices.

Mwaniki withdraws money from a Co-op Bank account, using the M-Coop Cash App, thanks to the e-Commerce platform. He then pays the fine from M-Pesa, through Milimani Law Court’s Paybill number.

I later learn that Mwaniki had lost his wife a couple of years prior, and presently in treatment for depression. He’d been a reputable criminal defense attorney.

Good for him.

Ksh 5 million hangs in the balance as Co-op Bank releases list of five fintechs shortlisted for the Akili Kali Innovator’s Challenge

Five fintechs that were shortlisted to participate in Co-operative Bank’s Akili Kali Innovation Challenge have been undergoing a 5-week co-development and co-design program supported by a dedicated team from Co-operative Bank and nominated Cooperatives, after which a virtual demo event will be held to select one or more winners.

The winners stand to be awarded a cash reward of up to Kes 5Milion and an opportunity to integrate and launch their innovation with Co-operative Bank.

(L-R) Co-op Bank’s Head of Digital Experience & Innovation Russel Akuom, Amina Saidi of Co-operatives Banking and Agri-Value Chain Manager Vera Nyaboke

The shortlisted candidates are:

  • Awamo 360 Kenya Ltd.
  • Herufi Technologies Ltd.
  • Jamborow Ltd.
  • Smart Matatu.
  • Chamasoft Ltd

They were selected by a panel of evaluators from a list of over 500 applicants who responded to the call for passionate innovators to collaborate with Co-operative Bank in building the next generation offinancial solutions beneficial to the Co-operative Movement and its membership of over 20 million Kenyans.

The challenge, which is supported by the International Finance Corporation (IFC), will enable the bank to identify and partner with innovators who can rapidly develop solutions to build value for Co-operatives and enable them to service their members demands more efficiently while ensuring that the essence of the Co-operative movement, which is engrained in enabling both national and social development for individuals through a shared economy, is sustained.

The new innovations will also give Co-operatives a competitive edge and strengthen their resilience in the rapidly changing financial landscape in Kenya, particularly in light of the myriad challenges occasioned by COVID-19.

The Co-operative Movement in Kenya is the largest in Africa and among the top 10 globally, with over 22,000 registered Co-operatives and over Kes 600B in savings. Co-operatives play a major role in all the key sectors of the economy including Education, Agriculture, Housing and Transport.

It employs more than 500,000 people besides providing opportunities for self-employment to many more.

Co-operative Bank has a long history with the Co-operative movement, having been started by coffee farmers back in 1968 and now owned 64.56% by Co-operatives through a special purpose vehicle known as Co-op Holdings Limited.

Speaking during the rollout of the Co-op Akili Kali Innovation Challenge in July, the Bank’s Director of Co-operatives Banking, Mr. Vincent Marangu noted that the growth trends of Co-operatives in Kenya indicate a great opportunity for Co-operatives to offer valuable services to existing and potential new members whose demand for more and better services has grown with the digital revolution.

Related – https://www.ghafla.co.ke/sponsored/co-operative-bank-spurs-tech-innovators-by-launching-the-akili-kali-innovation-challenge/

Have you had a debtor skip payment but instead has a story that slides sideways immediately it starts?

Meet Antony Kwalanda.

Kwalanda is a work colleague, and owes me money. We share an employer, and the same pay date. I expected payment, but, instead, Kwalanda has a story.

Well, I’m convinced to listen, and it’s a heck of a story.

******

A few months ago, a rather poor couple moved in next door. I live in Likoni, some place called Bondeni.

They were native Kisii’s – and you know how friendly Kisii’s tend to be. No, it’s not stereotyping. It’s just what it is. A few days in, we are friends and they tell me how they eloped from their Nyakemincha village. The guy’s extended family disallowed their relationship – citing distant clan relations.

We grew close.

This is a couple out in the urban jungle with no contact from their relations in the village. But, thankfully, the girl’s family wasn’t so held up on who she chose to date or cohabit with.

It happens that the girl grew up with her maternal grandmother, and she wanted to show her the beach ‘before she died’.

Fair enough.

So my neighbors book their elderly grandma a seat in one of the night buses from Kisii. She travels safe, and they pick her at dawn from Mwembe Tayari terminus.

I met her once in the hallway. She’s elderly, but quite sprightly, and chirpy. Much like my neighbor, her grand-daughter.

Grandma is jovial, and seems like fun. Heck, she even offers me a portion of the gifts she brought. Just bananas, but, still……

Well, a week runs by. Grandma spends a lot of time on the beach. Perhaps it’s the cold from the water, or the constant shore winds, but she caught a severe cold.

She died.

Me: Wait, Kwalanda, slow down. What did you say?

Him: She died, right there on her bed in their spare bedroom!

Right after her granny kicks the bucket, the girl lets rip that her grandma’s wish was to be buried outside her hut in Nyakemincha, Kisii.

Which is alright, except that my neighbors do not have much in their savings to fund such a burial, especially not in far-off Kisii.

It costs quite a sum to hire a hearse from Mombasa to Kisii.

They turned to me for help. I had to give them all I could spare so they could hire a private van to transport their grandmother back to Kisii.

Kwalanda ends that story with a forlorn, mournful look.

A few days later, I learn that he neither lives in Likoni, nor does he have Kisii neighbors. He’s just skipping paying his debts.

After a somewhat funny confrontation at work, over tea break, Kwalanda is nailed. He makes a money transfer on his phone from his Co-op Bank account via the MCo-op Cash App to my account.

******

This is possible using the MCo-op Cash App. Alternatively, he could have used the USSD *667# to initiate the process.

 

With Co-op Bank e-Commerce platform, this feature does much more than settle personal bills and debts. MCo-op Cash App can be used to make cashless payments for goods and services.

It’s fast and convenient. It’s safe, cashless and reflects instantly into the recipient’s Co-op Bank account.

At the same time, all business money paid through Co-op Bank e-Commerce platform is readily available, either through internet banking, ATM’s or over the counter in branches across the country.

Visit the nearest Co-op Bank branch to learn more on e-Commerce, or check online by clicking here.

What are the benefits of exploiting payment options offered by the Co-op Bank e-Commerce platform?

Co-op bank has greatly revamped their e-Commerce platform to assist businesses meet the increased demand from customers in going cashless.

Going cashless has a lot of benefits. Besides being a vital prop in the fight against Covid-19 which has higher chances of spread in the exchange of cash, there are other benefits.

What’s on offer on the e-Commerce platform?

Online card payments

Boost your sales by integrating into our online card payment solution to receive card payments from customers from different banks and from anywhere in the world. These are Coop Bank ATM’s, Debit or Credit Cards. All payments for purchases or goods delivered can easily be checked off by swiping these cards.

With card payments, it’s easier to track stock levels, and enjoy an easy check out flow.

PDQ/POS

Forget the fancy jargon. This refers to a device which interfaces with payment cards to make electronic funds transfers. They are very popular in malls, supermarkets and fuel stations.

It’s basically a payment terminal. POS stands for Point Of Sale in a business outlet. PDQ stands for ‘Process Data Quickly’.

Coop Bank avails PDQ/POS machines to their clients. These machines greatly boost sales by enabling them receive card payments from customers from different banks.

A trader enjoys timely reports, easier tracking of income and expenses.

Lipa Na M-Pesa Till Number

Co-op Bank takes pleasure in service, as seen by the offer to process a till number for their client’s businesses, at no charge.

This helps a business to receive cashless payments via Lipa na M-Pesa Till Number. The money received through the Till number is deposited directly into the client’s Co-op Bank account.

The payments paid into the account can be accessed anytime via Co-op Bank’s mobile banking platform, ATMs, Co-op Kwa Jirani agents, Internet banking or at any branch across the republic.

M-Pesa Paybill 400200

The M-Pesa Paybill number 400200 enables a trader to receive payments directly into their Co-op Bank account. The money reflects into the account immediately.

One can also check for the payment confirmation via our mobile banking or internet banking platforms. Alternatively, one can receive notifications via text if they have subscribed to the MCo-op Cash SMS notifications.

The funds are accessible anytime via our mobile banking platform, Co-op Kwa Jirani agents, ATMs, Internet banking or at the branch.

M-Coop Cash

This feature is not limited to business owners, but to everyone with a Co-op bank account.

It’s applicable to all needs that require exchange of money. Encourage colleagues, family members, clients or business associates who have Co-op Bank accounts to send money directly account using the MCo-op Cash App or via USSD *667#.

How does a business boost sales?

  • Easier tracking of expenses.
  • Timely business reports.
  • Easy check out flow.
  • Instant payment confirmation via SMS notifications or via internet banking platform.
  • Payments are deposited into Co-op Bank account – easy access anytime via mobile banking platform, ATMs, Co-op Kwa Jirani agents, internet banking and at the branch

Visit the nearest Co-op Bank branch to learn more on e-Commerce, or check online by clicking here.

Millennials, hands up if you spent a chilly night outdoors to make sure a cow doesn’t snack on her own placenta!

Oh, the things the boy child in my rural generation had to go through!

It’s a wonder no fatalities or permanent disfigurements were recorded. The rough and tumble on a daily basis was crazy. First, bullying was a thing, and village cred depended on whether you snitched or not. In any case, any snitching to your folks would spawn more problems.

“What were you doing with those boys to get beaten?”

“And, why didn’t you fight back?”

Scraps on the knees would rarely be reported. Tiny bruises would mature into full-blown, septic wounds – and, only then would a lad be taken to the local dispensary for a tetanus jab. That trip would have nothing close to snacking on cookies and fizzy drinks.

The walk would make a huge part of a disciplinary hearing.

One of the lads in the village almost broke his neck in a dare, but luckily escaped with a fractured femur. In those days, the valleys had gigantic, majestic hardwood trees – Camphor, Meru Oak, Meru Teak. These trees would be tall, sometimes close to 100 meters. At the peaks, hawks and eagles would make their nests.

Well, one evening after a river swimming contest, a guy from a rival village comes up with a wild idea.

Who’s brave enough to climb up the towering tree and capture a fledgling from the net?

Wait, an eagle’s chick is called a fledgling. Thought you should know.

This was the kind of stunts that instantly made you a legend in the village. Even damsels would take note. My village crew wouldn’t watch the challenge slip by, and instantly a volunteer stepped forth. I was too little at the time to think about it – not that I would have, anyway.

The guy starts to climb, while we sit and cheer. He’s bare chested, and some sections are a challenge. It takes a while, and halfway into it, the crowd falls silent. We all know this is a bad idea, but no one wants to say that.

Our climber didn’t even get to the last quarter of the tree, before a pair of eagles re-surfaced. Immediately, the birds of prey staged a double-pronged attack. It was subtle at first – blinding claps to the head with their wings.

The climber is hanging off a branch with one hand and trying to ward off the birds with the other. If the birds hadn’t scaled up their attacks with their hooked beaks and talons, perhaps the climber would have got off the tree safely.

A swoop by one of the eagles on his bare back left several gashes. Rivulets of blood started running down the back of his thighs. The tree gets slippery. Another swoop, and our climber is tumbling down.

The damage would have been catastrophic, even fatal, if his fall hadn’t been broken by branches on the way down. It didn’t take long, but the eagles were still fast enough to claw him all the way down!

He plunged headlong into thick shrubbery growing along the river bed. We all took to our heels – straight home! I later heard that the climber’s younger brother had raced to fetch their father. They’d almost taken an hour to retrieve the lad from the shrubbery. He was lucky to escape with just a broken leg.

Recently, with the lockdown due to the pandemic, I spent a chilly night with a vet. The vet says his career path was decided by a near-death episode as a kid. A bull had broken loose and almost trampled him to death – they were having their cow serviced. Since, he’s helped phase out traditional bulls in favor of artificial insemination – at reasonable costs.

On this night, our family cow had just delivered – we were waiting to receive the placenta. Cows have an uncanny trick of eating their placentas!

As is with the Covid-19 regulations, the vet insists on cashless means of payment. He easily self-registered online on the New Co-op Internet Banking.

The New Co-op Internet Banking allows a client to handle and track payments to his account, real time. This also allows direct purchase of airtime from a Co-op Bank account, and even pay utility bills like power, water or cable TV packages. To self-register online, click here.

If you survived such adventures, you are a legend!

Ghafla! Sponsored Content
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.