Ghafla Conned! Find Out By Who and Why Kaymu Finally Came to the Rescue

So the other day something very interesting happened; Ghafla was conned! Yes, even the best of the best fall prey. Ghafla was intent on taking a road trip to Nakuru and cover all the ratchetness that goes on in the various clubs but that never transpired.

We were trying to compare the Nairobi party scene and that of Nakuru trying to see who holds the crown in the ratchetness department. We settled on hiring a car and our first stop was OLX. We identified a car, paid for a car but it never showed and in case you haven’t noticed, there hasn’t been any photo of Nakuru revelers behaving badly on the site. Lucky them!

I must say that was it for us when it came to online shopping until the entry of Kaymu which is another online shopping platform. We decided to give it a try when we wanted to buy a new camera; you now for those crazy photos of Huddah’s behind and I must say it was an instant success.

Kaymu specifically took care of our fraud worries instantly as they have something called Kaymu safe pay which guarantees the security of your money and that of your products a 100%. What Kaymu does is act as a trusted intermediary between buyer and seller and thus when an order is placed and Kaymu safe pay is chosen as the method of payment, they will ask the buyer to transfer their money into the Kaymu safe pay holding account.

Once received, Kaymu will notify the seller to ship the item and once the item gets to the buyer, he/she also notifies Kaymu. Kaymu in turn transfers the money to the seller. How cool is that? And that’s not all because if the buyer doesn’t receive the item or is not impressed, their money can be transferred back to them.

In terms of customer service, I don’t think any other platform beats Kaymu. Once our camera was delivered, we had an issue with the payment method but one of their dedicated team members was quick to issue a resolution which greatly improved our user experience.

I recently checked up on them and I saw they have a sales performance procedure to help guide and measure a seller’s performance. They for example have a seller manager who is assigned to your shop to work with you and a sales report which is basically regular feedback on performance and competitive analysis.

And just to throw a few spanners in the works, they have a proven track record having excelled in more than 15 countries across Africa. Again thank you Kaymu for enabling us to take and share as mush photos of our celebrities misbehaving.