NTV’s Larry Madowo Blasts Standard Chartered Bank for Poor Service

Talk about Incompetence in service delivery then probably most of you will air their frustrations regarding that annoying situation you have encountered in your day to day undertakings.

Let us just put the emphasis on banks for now; what is that one thing that you really hate about banks? For me it definitely will be the long queues, I mean it just sucks to be in a bank for a longer time than you ever anticipated. Well I might not be the only one who gets rumbles in my stomach when I experience that annoying situation; NTV’s Larry Madowo too could not digest the service being offered by StanChart bank Moi Avenue branch.

According to Larry, the bank is not only disorganized, crowded, slow at issuing chip cards; the stuff too has the attitude of a government office. Not my words, I mean that mentality of not showing concern for esteem customers is the one which has sank many giant cooperate bodies before. Whatever Larry’s experience was, he sure was an angry man; so much pissed with StanChart bank Moi Avenue.

Disorganized, crowded and slow process to collect CHIP cards at StanChart Moi Avenue. Staff have the attitude of a government office

— LarryMadowo.co.ke (@LarryMadowo) August 27, 2014